Website Terms & Conditions

Introduction

Hi there! This website, www.lovebeancacao.com is owned and operated by Audrey Warren, ABN: 43243566235

If you have any questions or need further information, please contact:

Audrey Warren - hello@lovebeancacao.com - 0434 963 813

This document sets out the Terms and Conditions you need to be aware of when using this website. Please take a moment to read them, as they set out your important rights and obligations and Love Bean Cacao cares about making sure we both know where we stand.

When you visit this website, use my/our services or purchase our products you agree that you are over the age of 18 and willing to be bound by these Terms and Conditions. If you don’t accept this agreement, you should not continue to visit this website or purchase from us.

These terms may be changed or modified from time to time. Please check back regularly to ensure you are aware of any changes.

There may be additional specific terms of service provided to you in relation to our products / services / training / courses. If there is any inconsistency between this document and those specific terms of service, this document is overruled to the extent of the inconsistency.

All products and services advertised on this website are offered in compliance with Australian Consumer Law.

Website Content Disclaimer

On this website you will find products, services and information pertaining to the use of ceremonial-cacao as well as other products related to its use such as ceramic cups, incense, candles etc. This website offers in person and online events as well as courses and trainings.

This information is provided for your personal and spiritual development. Cacao is intended to be consumed as a drink, just as it was originally, and is not a sweet treat. However you are welcome to use it in cooking/making chocolates.

Content Policy

We take lots of care to provide valuable information but we cannot be responsible for the use that you make of that information.

Please be aware that the generalised information we provide is not a substitute for specialist advice tailored to your individual circumstances.

There is no professional relationship formed by your visit to [my/our] website unless you explicitly choose to work with [me/us] by purchasing [my/our] services or products.

Any testimonials or promised results we may display on this website are based on our experience and those of our previous clients. They are not guarantees that anyone else will experience the exact same thing.

While we take all reasonable care to ensure that the information we provide is accurate, relevant and up-to-date, we make no guarantees in this regard and disclaim any legal liability for any inaccuracy, incompleteness or error. If you find something that seems problematic, it would be very helpful if you let us know!

Cacao has been used for centuries as a way to heal and connect. It is not a "fix-all" medicine and the experience you have once may not be what you experience again. That is you may feel relaxed and calm in one experience or journey, and another time you drink you may not feel much different, or be energized. This is how cacao medicine and spirit is working with your unique physiology and being.

Visitor Responsibilities

Love Bean Cacao is here to support and guide you to connecting with cacao. It is your responsibility always to feel into your body and the affects this plant has on you. As well as to understand your limits and boundaries. Cacao is more potent than your average chocolate and should be taken with caution if you are pregnant, taking anti-depressants or have a heart problem. It does not mean you cannot consume but please reach out to discuss your individual situation so we can support your experience. If you choose to do so without consulting Love Bean Cacao or a doctor for medical advice we take no responsibility for the possible side effects.

Downloads

While we take every care to ensure our content is safe, we are not responsible for viruses, other technologically harmful material or any other damage which might occur as a result of downloading material from our site. It is the visitor’s responsibility to maintain adequate and up to date internet security.

External Links

We use external ticketing sites and occasionally other external links to offer information or support. We do not take responsibility nor do we have control over the content of these external sites.

Disclaimer for Services and Products

There are a number of ways you may choose to work with us that are available to purchase or book through our website. The terms and conditions in this document apply to all of our services and products unless alternative terms are explicitly stated.

We offer:

Ceremonial-grade cacao
Ceramic cups, copal incense
Course content (hosted externally)
Online events & meditations
In person events (public & private)
1 – 1 sessions (in person & online)

Our intention in offering these services & products is so that people may work with this special medicine at home. Connect, heal and take time for themselves.

We offer events so that there can be a chance to deepen with cacao, a chance to meet community and share.

Our Qualifications and Responsibility
Love Bean Cacao’s founder Audrey Warren has been working with ceremonial cacao since 2014. She spent 2 years over a 5 year period living in San Marcos la Laguna, Guatemala where this cacao is produced. Working with her teachers; Keith Wilson of Keith’s Cacao and Mayan Spiritual guides Nana Marina Cruz and Tata Walter Quiacain. Audrey speaks Spanish and has spent time on cacao farms, learning about this plant and its properties. She has sat in hundreds of ceremonies and spent 6 months translating ceremonies from Spanish to English and continues to work closely with her Mayan teachers ensuring she pays respect and offers a space for learning and sharing.

Prior to her work with cacao Audrey obtained her Bachelor of International Relations with a Diploma in Spanish from La Trobe University, Melbourne. She then attended University of Melbourne and completed her Executive Master of Arts (EMA)

Love Bean Cacao ensures that it maintains a positive and mutually beneficial relationship with the cacao supplier (Ruk’u’x Ulew), which means we know our cacao is sourced fairly and ethically. We continue to ensure the quality of the cacao because we drink it also!

Your Responsibility

It is your responsibility to check that ceremonial cacao is safe for your body; this includes if you are pregnant, on anti-depressant medication or have a heart condition. Love Bean Cacao is happy to speak with you about any such medical components before you decide to procede.

It is also your responsibility to communicate your needs and experiences so that where possible Love Bean Cacao can support and assist you in your experience.

Waiver of Liability

We do not make any guarantees or warranties about the accuracy of any material displayed on this website, with guarantees and other consumer protection provisions set out in the Australian Consumer Law. We are human and errors creep in despite the best of intentions. If you see something that doesn’t seem right, please let us know.

While we make all reasonable efforts to ensure that our services and products meet with the highest standards of best practice, if something does go wrong that is not a direct result of our negligence, misrepresentation or deliberate fault, you agree that, to the fullest extent permitted by law, we will not be liable for any damages whatsoever, including but without limitation to any direct, indirect, special, consequential, punitive or incidental damages, or damages for loss of use, profits, data or other intangibles, damage to goodwill or reputation, or the cost of procurement of substitute goods and services, arising out of or related to the use, inability to use, performance or failures of [my/our] website, any products or services purchased through it, or any material posted on it, irrespective of whether such damages were foreseeable or arise in contract, tort, equity, restitution, by statute, at common law or otherwise.

Copyright

Payment Terms

We accept credit card purchase, bank transfer and paypal. Payments are made up-front via our third party source.

We do not store your credit card details. Our payment system is provided by Stripe & PayPal via Sqaurespace commerce.

Purchases on the website requires upfront payment. When providing wholesale or private ceremonial services and invoice will be provided with payment expected under the terms agreed upon by both parties via email.

Payment Plans (TBA)
Delivery and Shipping

DELIVERY OF SERVICES

For online events and courses we use Thinkific to host pre-recorded courses.
For live courses we use Zoom. Links to the call will be provided via email in the days prior to the call. Some calls are recorded and some are not – this will be made clear when booking in and calls that are not recorded will obviously only be available when attending the live session.

SHIPPING

Love Bean Cacao uses Australia Post to ship its goods. Postage is calculated by weight. We prepare your order within 2-3 business days using sustainable mailers and wrapping. Refill orders use recycled bubble wrap. If your order does not arrive we will work with you to resolve the issue with Australia Post. If the item is lost or returned to sender you will receive another shipment - this of course means your order may not arrive promptly as we deal with the lost item via Australia Post. You will receive a tracking number for your shipment via email (shipping confirmation)

We hope that your cacao arrives to you safely and soundly, we cannot take responsibility for any damages during its journey from Australia Post to you but please inform us if there are any issues and we can work together for a good outcome.

We are able to ship internationally on request so that international postage can be calculated.

Appointment Policies

TBA

Refund Policy & Consumer Guarantees

No refunds for change of mind, so clients are encouraged to consider carefully whether a purchase is right for them before they make their payment.

Love Bean Cacao does its best to ensure we have cacao available, in the event that there is a delay in shipping we will inform buyers of this delay and give the information on expected delivery times.

All products that arrive to you should be in one piece, if there appears to be an issue please get in contact so we can work together to clarify or remedy said problem.

If you have any concerns about the product please let us know.

Dispute Resolution & Jurisdiction

If either of us have any concerns arising out of these terms, your use of our website or our provision of products or services, we agree that we shall communicate with the intention of making a genuine effort to seek a win/win solution and resolve any dispute by negotiation and discussion.

In order to speak directly with me about any issues please contact hello@lovebeancacao.com.